FAQs

Q. Why has Finesse Leisure Partnership been set up?

Finesse Leisure Partnership has been created in partnership with Welwyn Hatfield Council to deliver, through a Management Agreement, leisure objectives in the Cultural Strategy, which include:

  • Local community regeneration
  • Pricing and promotion to balance contribution to costs from visitors too the area
  • Support and access to disadvantaged, socially excluded targeted groups
  • Promote the benefits of healthy living

This will be best achieved through the fundamental principles of sound financial and operational management whilst retaining a community and customer focus and having staff who feel valued and enjoy a feeling of ownership

Q. Do Finesse Leisure Partnership have a Refunds Policy for online booking?

Yes, our Refunds Policy can be found here